What to do if water is not running in washing machine?

When your washing machine won’t fill with water, act! You can probably solve the problem yourself in most cases. Generally, this is a fairly simple laundry problem. So here is what you should check:

Watch the video with the explanations about:

• Clean the water inlet filters
• Check the supply hose

Check the water pressure directly from the tap using a bucket. Approximately 10 litres of water per minute should flow out of the tap when fully open.

Watch the video to see details.

Please check whether the door is locked properly. Always make sure the door is firmly shut before starting a cycle. You should hear an audible click to indicate this. Check that there are no clothes stuck between the door and the housing that could be preventing the door from shutting properly, and be sure not to overfill the washing machine drum.

One more hint:
Some washing programmes e.g. with cottons, specially detect the load level after the programme has started to calculate the optimum amount of water for washing. Detection can take up to 2 minutes and no water is added during this time. After this delay the water will run in.

After carrying out one or all of these actions, your washing machine should be filled with water. If water is still not running in, you may need support by a Bosch service expert.

• More info about troubleshooting for washing machines:
  overview page
• User manuals for washing machines:
  user manuals
• Spare parts for washing machines in our online-shop:
  spare parts
• Cleaning and care products in our online-shop:
  online-shop
• Fitting accessories and other products:
  accessories